The company is owned and operated by Susan Roberts, together with her partner David Todd. With over 35 years of experience in the travel, tourism, airline and hospitality industry, Susan brings experience, knowledge, credibility, integrity and excellent relationships with all associated partners.
Established in 2004, Boutique Hotels & Lodges NZ is recognised as the original, and now one of the leading international accommodation marketing companies in New Zealand. We will introduce and guide you through working closely with trade and media – these networks are integral to ensuring your property is visible in international markets.
We pride ourselves in having clients who have been with us since the company’s inception – a compliment and an affirmation of the way we operate our business.
We have recognised over the years that every one of our client properties is different; location, facilities, price or size. We, therefore, treat and market each according to their strengths. Our marketing and business ethics are very important to us. We know our clients personally and have attained their loyalty and trust.
We are constantly “raising the bar” in an ever-growing and competitive market. Our curated collection of hotels, lodges and villas offer travellers an individual and bespoke experience, providing an ambience and attention to detail sought by today’s discerning travellers.
These unique boutique hotels, lodges and villas offer an historic, architectural or artistic focus; nestled on hilltops providing stunning ocean and lake vistas, through to majestic mountain scenery. From the sub-tropical north, past volcanoes and serene wine growing regions, through to the ancient glaciers and ruggedness of New Zealand’s South Island you will experience warm, personalised service from genuine New Zealand hosts.
With a growing interest in cuisine travel, we have brought together a collection of hotels and lodges offering gourmet dining and award-winning wines from New Zealand and around the world.

Partner properties
Donkey Bay Inn | Russell – Bay Of Islands |
Cloud 9 Luxury Villa | Russell – Bay Of Islands |
Te Arai Lodge | Mangawhai – North Auckland |
The Beach House | Kawau Island |
The Boatshed | Waiheke Island |
Quail Lodge | Auckland |
970 Lonely Bay | Cooks Beach Coromandel Peninsular |
The Barn | Cooks Beach Coromandel Peninsular |
Black Swan Lakeside Boutique Hotel | Rotorua |
Acacia Cliffs Lodge | Taupo |
The Point Villas | Taupo |
The Manse | Hawke’s Bay |
Nice Hotel | New Plymouth |
Te Koi – The Lodge at Bronte | Nelson |
Maruia River Retreat | Tasman |
The Classic Villa | Christchurch |
Rimu Lodge | Hokitika – West Coast |
Mt Cook Lakeside Retreat | Mackenzie Country – Lake Pukaki |
Pen-y-bryn Lodge | Oamaru – North Otago |